Privacy Policy Summary

Your privacy matters to us. We explain what data we collect, how it is used, and your rights in accordance with UK data protection law and GDPR requirements.

Information We Collect

We collect limited personal and technical data to deliver and improve our services to you.

• Contact information such as name, email address, and phone number provided through our forms.
• Technical details (IP address, device type, browser version) collected automatically during site visits.
• Usage data, including time spent, interacted pages, and preferences to enhance user experience.
• Any communication details (messages or queries) submitted via our contact or enquiry forms.

How We Use Data

Data is processed only for legitimate business, communication, and service optimisation purposes.

• Responding to and managing your enquiries, questions, or requests submitted via the website.
• Improving website functionality, performance, and information delivery based on aggregate usage analytics.
• Sending notification updates or essential information relevant to your requests or account.
• Ensuring compliance with legal obligations and upholding security and privacy standards.

Our Legal Basis

Data is processed in accordance with GDPR under the lawful bases identified below.

We rely on your consent, contract performance, legitimate business interest, or compliance with legal obligations when processing data. We do not use your data for unsolicited marketing.

Information Sharing

Your data may only be shared under limited circumstances set out below.

• With trusted service providers who process data on our behalf strictly for technical, hosting, or support needs.
• When required by law, regulation, or competent authorities in the United Kingdom.
• As part of business transformations, mergers, or service transitions following legal standards and notifications.

Data Security

We maintain strong administrative, technical, and physical security measures to protect your data from unauthorised access, disclosure, or loss. Regular reviews and updates ensure safeguards remain effective.

Your Data Rights

You have rights over your personal data. Here is an outline of your options under GDPR.

• Access, correct, or update your personal information by submitting a request to our team.
• Request restriction of processing if you believe your data is inaccurate or processing is unlawful.
• Request data portability or object to data use in certain circumstances.
• Withdraw consent at any time if processing is based on your consent.

Cookie Notice

Our site uses cookies to improve your experience and analyse usage patterns. See our Cookie Policy for full details.

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Contact Us

If you have any questions or concerns about our privacy practices or this policy, please get in touch.

Policy Changes

We review and update this privacy policy as necessary. Significant changes will be communicated promptly.